Effective date: October 2024


At Lifestyle-shine Hospital, we are committed to protecting your privacy and ensuring the security of your personal and medical information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website (Lifestyle-shine.com) and our services. Please take a moment to read this Privacy Policy carefully. By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, facilitate patient care, and ensure compliance with legal requirements. This information falls into the following categories:

a. Personal Information

When you visit or use our Website, we may collect personally identifiable information, including but not limited to:

•  Name

•  Email address

•  Phone number

•  Mailing address

•  Date of birth

•  Insurance information

•  Medical history

•  Health conditions

•  Prescription and treatment information

•  Billing and payment information

b. Non-Personal Information

We may also collect non-personal information automatically, such as:

•  IP address

•  Browser type and version

•  Operating system

•  Pages viewed on our Website

•  Referring website addresses

•  Date and time of your visit

This non-personal information helps us understand how our Website is used and enables us to improve our services.

2. How We Use Your Information

We use the information we collect to provide healthcare services and enhance your experience with Lifestyle-shine. Specifically, we may use your information for the following purposes:

a. Providing Healthcare Services

•  Scheduling and confirming appointments

•  Accessing your medical history and health records for treatment purposes

•  Communicating with you regarding your healthcare, including sending test results, prescriptions, and treatment updates

•  Processing insurance claims and payments

b. Improving User Experience

•  Personalizing your experience on our Website

•  Enhancing Website functionality and performance

•  Responding to inquiries, requests, or feedback

c. Administrative and Legal Compliance

•  Complying with federal, state, and local laws, including HIPAA (Health Insurance Portability and Accountability Act)

•  Managing billing and invoicing processes

•  Conducting audits, internal reviews, and quality assurance checks

d. Marketing and Communication

With your consent, we may use your contact information to send you newsletters, health tips, or promotional offers related to our services. You may opt out of these communications at any time by following the unsubscribe instructions provided in the emails or contacting us directly.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted entities in the following circumstances:

a. Healthcare Providers

We may share your health information with other healthcare professionals, pharmacies, laboratories, and specialists as part of your treatment plan or healthcare coordination.

b. Third-Party Service Providers

We may share information with third-party vendors or service providers who assist us in operating our Website, managing healthcare data, or processing payments. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

c. Legal and Compliance

We may disclose your information if required by law or if we believe such action is necessary to:

•  Comply with a legal obligation

•  Protect and defend the rights or property of Lifestyle-shine

•  Prevent fraud or unauthorized activity

•  Protect the personal safety of our patients, staff, or the public

4. Your Rights Regarding Your Personal Information

You have certain rights concerning the personal and medical information we collect, including:

a. Access and Update

You may request access to the personal information we hold about you, and you can correct or update inaccurate or incomplete information. You can do this through your patient portal or by contacting us directly.

b. Data Portability

In certain situations, you may request a copy of your personal data in a structured, machine-readable format and request that we transmit that data to another entity, such as another healthcare provider.

c. Request for Deletion

You may request the deletion of your personal information where it is no longer necessary for us to retain it. However, we may retain certain data for legal, regulatory, or internal business reasons.

d. Right to Opt-Out

You have the right to opt-out of any marketing or promotional communications from us at any time. You can unsubscribe from emails or contact us directly to be removed from our marketing lists.

5. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance your browsing experience, analyze Website traffic, and personalize content. Cookies are small data files stored on your device that help us improve the functionality of our Website.

You can choose to disable cookies through your browser settings, but doing so may limit some functionality on our Website.

6. Data Security

We are committed to ensuring the security of your personal and medical information. We have implemented a variety of physical, technical, and administrative security measures to protect your data from unauthorized access, loss, misuse, or alteration.

These measures include:

•  Encryption of sensitive information such as health data and payment details

•  Secure access controls for our staff and service providers

•  Regular system updates and security audits

While we strive to protect your data, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data but will continue to take industry-standard precautions.

7. Third-Party Links

Our Website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit through our Website.

8. Children’s Privacy

Our Website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or services. Any changes will be posted on this page with the "Effective date" date. Your continued use of our Website following the posting of changes signifies your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at support@lifestyle-shine.com



This Privacy Policy can be further tailored to ensure it complies with specific legal and regulatory requirements applicable to your hospital or jurisdiction, such as HIPAA or other data protection regulations.